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Frequently Asked Questions

Everything you need to know about ordering, shipping, prescriptions, and more.

Ordering & Payment

How do I place an order?+

Browse our catalog, select your medication and quantity, add to cart, and proceed to checkout. You will need to upload a valid prescription for controlled substances.

What payment methods do you accept?+

We accept Zelle, CashApp, Bitcoin, Venmo, Wise, eCheck, Wire Transfer, and ACH. We do not accept credit or debit cards at this time.

Can I order without a prescription?+

A valid prescription is required for all controlled substances. Please check the individual product page for specific requirements.

How do I send payment?+

After placing your order you will receive an email with our payment details. Include your order number in the memo when sending payment.

Is there a minimum order?+

No minimum order amount. Bulk packs of 100+ tablets offer significant per-pill savings.

Shipping & Delivery

How long does shipping take?+

Standard delivery to USA and Canada takes 14 to 21 business days. UK, Australia, and other destinations take 14 to 28 business days.

Do you ship worldwide?+

Yes. Free shipping is included on all orders with no additional fees regardless of destination.

How is my order packaged?+

All orders ship in plain, unmarked boxes or envelopes. No pharmacy branding or product names on the outside.

Will I get a tracking number?+

Yes. A tracking number is emailed within 24 hours of dispatch.

What if my order does not arrive?+

Contact us if your order does not arrive within the stated window. We offer a reship or refund guarantee for lost orders.

Prescriptions & Medications

How do I upload my prescription?+

Upload on our Rx Upload page or email to [email protected] / [email protected]. We accept photos, scans, and PDFs signed by a licensed physician.

Are your medications FDA approved?+

Yes. All medications are FDA-approved and sourced from licensed manufacturers.

Can I request a specific brand or generic?+

Yes. Note your preference in the order comments and we will accommodate subject to availability.

How should I store my medication?+

Store at room temperature away from moisture, heat, and direct light. Instructions are included with each order.

What medications do you carry?+

We carry medications across 6 categories: ADHD, Anxiety, Erectile Dysfunction, Insomnia, Pain Relief, and Weight Loss.

Privacy & Returns

Is my personal information safe?+

Yes. SSL encryption on all pages. We never sell or share your personal information with third parties.

Can I set up automatic refills?+

Yes. Visit our Refills page to set up reminders or recurring orders.

What is your refund policy?+

We issue refunds for damaged, incorrect, or missing orders. Contact us within 7 days of receiving your order with photos.

How do I contact support?+

Email [email protected] / [email protected] or use our Contact Us form. We respond within 2 to 4 hours on business days.

Do you offer loyalty discounts?+

Yes. Returning customers are eligible for loyalty discounts. Contact us after your second order to enroll.

Still Have Questions?

Our team responds within 2 to 4 hours on business days.

Frequently Asked Questions

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