📅 Effective Date: February 26, 2026 | This policy was last updated on February 26, 2026
At US Meds Plus ("we," "us," or "our"), we are committed to protecting your privacy and safeguarding your personal and medical information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website usmedsplus.com and related services.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Personal Information
When you place an order or create an account, we may collect:
- Full name and contact information (email address, phone number)
- Shipping and billing address
- Payment transaction references (we do not store credit card numbers)
- Order history and preferences
- Account login credentials (password stored encrypted)
Medical & Prescription Information
To fulfill prescription medication orders, we collect:
- Prescription documents uploaded by you
- Medication names, dosages, and quantities ordered
- Prescribing physician information as included in prescriptions
Automatically Collected Information
- IP address and browser type
- Pages visited and time spent on our site
- Referring website or search terms
- Device type and operating system
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your medication orders
- Verify prescriptions with our licensed pharmacy team
- Send order confirmations, tracking updates, and shipping notifications
- Respond to customer service inquiries and support requests
- Process refill requests and maintain your medication history
- Improve our website, products, and services
- Comply with legal obligations and pharmacy regulations
- Detect and prevent fraud or unauthorized activity
We will never sell your personal information to third parties or use it for purposes unrelated to your use of our services.
3. Information Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We work with trusted third-party service providers who assist us in operating our website and delivering services, including shipping carriers and payment processors. These parties are contractually bound to keep your information confidential.
Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect the rights, property, or safety of US Meds Plus, our customers, or others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.
4. Prescription & Medical Data
We treat all prescription and medical information with the highest level of confidentiality. Specifically:
- Prescription files are stored on secure, encrypted servers
- Access to prescription data is restricted to authorized pharmacy staff only
- Prescription documents are deleted from our active systems after your order is processed and fulfilled
- We do not share your medication information with insurance companies, employers, or any third parties without your explicit consent
- We comply with applicable health data protection laws and regulations
5. Data Security
We implement industry-standard security measures to protect your personal information:
- SSL/TLS encryption on all pages and data transmissions
- Encrypted storage for sensitive personal and medical data
- Access controls limiting data access to authorized personnel only
- Regular security audits and vulnerability assessments
- Secure file handling for all prescription uploads
While we take every precaution to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your information using best practices.
6. Cookies & Tracking
Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use:
- Essential cookies: Required for the website to function (shopping cart, session management)
- Analytics cookies: Help us understand how visitors use our site (anonymous data only)
- Preference cookies: Remember your settings and preferences
You can control cookies through your browser settings. Disabling certain cookies may affect website functionality. We do not use cookies to track you across other websites or for advertising purposes.
7. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to legal retention requirements
- Portability: Request your data in a portable format
- Opt-out: Opt out of any marketing communications at any time
- Restriction: Request that we restrict processing of your data in certain circumstances
To exercise any of these rights, contact us at [email protected]. We will respond to your request within 30 days.
8. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations:
- Order records: Retained for 7 years for legal and accounting purposes
- Prescription files: Deleted from active systems after order fulfillment
- Account information: Retained while your account is active and for 2 years after closure
- Communication records: Retained for 3 years for customer service purposes
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately at [email protected] and we will promptly delete it.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the updated policy.
